Subcity Audio Ltd (“we”, “us”, or “our”) is committed to protecting the privacy of our customers and website users. This Privacy Policy outlines how we collect, use, and manage your personal information in accordance with the Privacy Act 2020 (NZ).

We may collect and store the following types of personal information:

1. Information We Collect -

• Name and contact details

• Business name (if applicable)

• Delivery and billing addresses

• Purchase and payment history

• Any communication with our team (e.g. emails, phone calls, enquiries)

We collect this information when you:

• Make a purchase (online, over the phone, or in person)

• Subscribe to our communications 

• Interact with us via our website or customer service channels

2. How We Use Your Information

• Process orders and manage your account

• Communicate with you about orders, products, and services

• Send marketing material, if you’ve opted in

• Improve our website and service delivery

• Comply with legal and regulatory obligations

3. Disclosure of Information

• Credit reporting agencies (for account applications)

• Third-party delivery and logistics providers

• IT and website service providers

• Government authorities, where required by law

• We do not sell or trade your personal information to third parties.

4. Access and Correction

         You have the right to access and request corrections to the personal information we hold about you under the Privacy Act 2020. To do so, please contact:

• Email: sales@subcityaudio.com 

5. Data Security

         We take reasonable steps to safeguard your personal information from misuse, loss, unauthorised access or disclosure.

6. Cookies

         Our website may use cookies to improve performance and personalise your experience. You can control or disable cookies through your browser settings.

7. Contact Us

          If you have questions about this Privacy Policy or your personal information, please contact:

• Subcity Audio Ltd

• Email: sales@subcityaudio.com

• Phone: 021 068 4025